Terms & Conditions
1General Terms of Delivery
Delivery times apply only to products in stock. If an item is out of stock, we will inform you at the earliest opportunity. If we are unable to guarantee when new stock will be available, you have the right to cancel your order.
In periods of high demand, it is possible an order will be accepted with insufficient stock to fulfil that order. In case of items being out of stock, we will deliver as soon as new stock arrives unless you request a refund.
2Courier Delivery Hours
DPD work throughout the day, Monday to Friday (excluding public holidays), therefore your order may arrive anytime between 7.00am and 5.30pm.
3Product Guarantee
Miuson Ltd. guarantees each product against all defects in materials or workmanship for a period specified from the date of purchase and agrees to repair or replace any defective product without charge.
valid proof of purchase* is required to claim under the guarantee and unfortunately without evidence of this to validate the guarantee, we will not be able to provide a replacement.
4What the Guarantee Does Not Cover
The guarantee does not cover damage resulting from accident, misuse or abuse, lack of reasonable care, or the affixing of any attachment not provided with the product.
No responsibility is assumed for any special, incidental, or consequential damages.
5Making a Claim
To claim against the guarantee, please complete the ‘complaints’ form and a member of our team will respond within 5 working days.
